At Bilikizone, we’re committed to delivering your purchases safely and on time. Below you will find all the details you need about our shipping processes, options, and policies.

 

1. Order Processing
-Orders are processed within 1–3 business days after payment confirmation. This excludes weekends and holidays.
-Orders placed on weekends or holidays will begin processing on the next business day.
-If there are unexpected delays in processing, you will be notified via email or phone.

. Shipping Methods
We offer various shipping options to cater to your needs:
-Standard Shipping: Reliable delivery within 5–7 business days for non-urgent orders.
-Expedited Shipping: Faster delivery, typically within 2–3 business days.
-Priority Shipping: Our quickest option, ensuring delivery within 1–2 business days.

Shipping methods may vary depending on your location and order size.

 

3. Shipping Costs
-Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
-Free shipping promotions may be available for qualifying orders. Check our website or subscribe to our newsletter for the latest offers.
-International shipping costs may include additional fees, such as customs duties, taxes, or import charges. These fees are the responsibility of the customer.

 

4. Delivery Times
Estimated delivery times depend on the shipping method chosen:
-Within the U.S.:
  -Standard Shipping: 5–7 business days
  -Expedited Shipping: 2–3 business days
  -Priority Shipping: 1–2 business days
- International Orders: Delivery times vary based on the destination and customs processing.

While we strive to meet these estimates, please note that external factors such as weather, carrier delays, or holidays may impact delivery times.

 

5. Tracking Your Order
-Once your order is shipped, you will receive a confirmation email with a tracking number.
-Use the tracking link provided to monitor your shipment’s progress.
-Tracking information may take up to 24 hours to be updated by the carrier.

 

6. Shipping Destinations
-Bilikizone currently ships to locations across the United States and select international destinations.
-For international orders:
  -Customs regulations vary by country and may cause delays.
  -Any customs duties, taxes, or import charges are not included in the shipping cost and must be paid by the recipient.

 

7. Address Accuracy
-Customers are responsible for providing accurate and complete shipping information at checkout.
-If you notice an error in your shipping address after placing an order, contact us immediately at [insert email or phone number]. Address changes may not be possible once the order has been processed.

 

8. Lost, Delayed, or Damaged Shipments
-If your shipment is lost, delayed, or arrives damaged:
  -Notify our Customer Support Team within 7 days of the expected delivery date or receipt.
  -For damaged items, provide photos of the packaging and product to expedite the resolution.
  -We will work with the carrier to resolve the issue and, if eligible, offer a replacement or refund.

 

9. Shipping Restrictions
-Some products may be subject to shipping restrictions due to local regulations or carrier policies. Any restrictions will be noted on the product page.

 

10. Returns and Refunds
For returns and refunds, please refer to our Return Policy for detailed instructions.

 

Contact Us
If you have any questions regarding shipping, please reach out to our Customer Support Team at [insert email or phone number]. We’re here to assist you with any concerns.

​